Moving from Projects Management
that we covered last week to the new topic “Operations Management”. Like any
organization, there got to be an operation! And this word “operation” carries
huge responsibilities! An operation is the total activities carried out within
an organization to transform inputs into outputs
(the final product or services). Dr. Rebel Hanna; the CEO of Dexter Capital
Financial Consultancy L.L.C. describes it as managing the operation from
“bumper to bumper”. The operation includes
managing different departments such as finance, HR, production, marketing and
other departments based on industry and size of the organization. Therefore, Operations Management refers to planning, coordinating and monitoring all activities
carried out in an organization from inputs to outputs.
This Blog will help you understand
the profession of Operations Managers; their responsibility, qualifications and
the best part is how much do they make?
Operations Manager’s
Responsibilities
Operations Managers’
responsibilities vary based on the industry and the intensity of work done. For
example, the responsibility of operations manager working in the oil
and gas industry is not as the responsibilities for the one working at a medium information systems solution company. It
is important to know that operations management is a decision making a position where operations managers are exposed
to situations where they have to make strategic decisions like setting organizational
policies that are related to the productive operation. Operations Managers are also
responsible for selecting requirements for hiring employees, performance
measurement, review budget, contracts negotiation with suppliers, improving the
operation and managing efficiency and effectiveness.
Operations Manager’s
Qualifications and Salary
Just like project managers,
Operations Managers get their salaries based on years of experience in the specific industry and educational
qualifications. It is often preferable to have a Master’s degree in business administration; particularly in
Operations Management as it expands the knowledge and helps in gaining skills. Because
Operations Managers are involved in making strategic decisions and responsible
for multiple tasks, they should have skills such as effective communication
skills, flexibility, understanding financial data, quick in making rational
decisions, and having excellent analytical thinking skills.
